Question 1

How do I place an order?

Accepted Answer

You can easily browse our products on the website, select the desired items, add them to your cart, and proceed to checkout. On checkout, fill in your details and click 'Place Order via WhatsApp' or 'Confirm Order'. This will log the order and generate a detailed message that opens directly in WhatsApp to coordinate payment and delivery.

Question 2

How long does delivery take?

Accepted Answer

Since our products are homemade in small hygienic batches, we deliver within 24 to 48 hours in Lahore. Same-day delivery may be available for specific areas if orders are placed before 12:00 PM.

Question 3

How should I store frozen products?

Accepted Answer

All our products should be stored immediately in a freezer at -18°C or below. Do not thaw them before frying; fry them directly from frozen to maintain shape and crispiness.

Question 4

Are all products 100% Halal?

Accepted Answer

Yes, absolutely. We source all our chicken and meat from certified Halal suppliers, and prepare everything in a clean, home kitchen environment following strict Islamic dietary laws.

Question 5

Do you deliver outside Lahore?

Accepted Answer

Currently, our active delivery service is restricted to Lahore to ensure our products remain frozen during transit. However, we are building infrastructure to support frozen delivery to other cities across Pakistan in the near future.

Question 6

What payment methods are available?

Accepted Answer

We accept advance payments through JazzCash, EasyPaisa, Bank Transfer, SadaPay, and Payoneer. Payment details will be shared upon order confirmation via WhatsApp.

Question 7

Can I order through WhatsApp directly?

Accepted Answer

Yes! You can click the floating WhatsApp button on any screen to speak to our customer support and place custom orders directly.

Question 8

Can I order in bulk for events?

Accepted Answer

Yes, we accept bulk and custom orders for parties, family gatherings, and events. Please contact us via WhatsApp at least 3-4 days in advance to schedule prep.

Frequently Asked Questions